- 阅读理解A
题干：Communicationstechnologiesarefarfromequalwhenitcomestoconveyingthetruth.Thefirststudytocomparehonestyacrossarangeofcommunicationsmediahasfoundthatpeoplearetwiceaslikelytotellliesinphoneconversationsastheyareinemails.Thefactthatemailsareautomaticallyrecorded-andcancomebacktohaunt(困扰）you-appearstobethekeytothefinding.JeffHancockofCornellUniversityinIthaca，NewYork，asked30studentstokeepacommunicationsdiaryforaweek.Inittheynotedthenumberofconversationsoremailexchangestheyhadlastingmorethan10minutes,andconfessedtohowmanyliestheytold.Hancockthenworkedoutthenumberofliesperconversationforeachmedium.Hefoundthatliesmadeup14percentofemails,21percentofinstantmessages,27percentofface-to-faceinteractionsandanastonishing37percentofphonecalls.Hisresults，tobepresentedattheconferenceonhuman-computerinteractioninVienna，Austria，inApril，havesurprisedpsychologists.Someexpectedemailerstobethebiggestliars，reasoningthatbecausedeceptionmakespeopleuncomfortable,thedetachment(非直接接触）ofemailingwouldmakeiteasiertolie.Othersexpectedpeopletoliemoreinface-to-faceexchangesbecausewearemostpractisedatthatformofcommunication.ButHancocksaysitisalsocrucialwhetheraconversationisbeingrecordedandcouldbereread,andwhetheritoccursinrealtime.Peopleappeartobeafraidtoliewhentheyknowthecommunicationcouldlaterbeusedtoholdthemtoaccount,hesays.Thisiswhyfewerliesappearinemailthanonthephone.Peoplearealsomorelikelytolieinrealtime-inaninstantmessageorphonecall，say-thaniftheyhavetimetothinkofaresponse,saysHancock.Hefoundmanyliesarespontaneous(脱口而出的）responsestoanunexpecteddemand,suchas:“Doyoulikemydress?”Hancockhopeshisresearchwillhelpcompaniesworkoutthebestwaysfortheiremployeestocommunicate.Forinstance,thephonemightbethebestmediumforsaleswhereemployeesareencouragedtostretchthetruth.Butgivenhisresults,workassessment,wherehonestyisapriority,mightbebestdoneusingemail.
题目：According to Hancock, the telephone is a preferable medium for promoting sales because_____. - A 、salesmen can talk directly to their customers
- B 、salesmen may feel less restrained to exaggerate
- C 、salesmen can impress customers as being trustworthy
- D 、salesmen may pass on instant messages effectively
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参考答案【正确答案：B】
细节题。末段提到：由Hancock的研究结果可知，销售人员与客户联系时最好采用电话方式，因为在电话里往往可以夸大事实，尽量吹嘘产品的优点。B选项中的feel less restrainedto exaggerate 对应文中的 are encouraged to stretch the truth。
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