MBA考试
报考指南考试报名准考证打印成绩查询考试题库

重置密码成功

请谨慎保管和记忆你的密码,以免泄露和丢失

注册成功

请谨慎保管和记忆你的密码,以免泄露和丢失

首页MBA考试题库正文
  • 阅读理解A
    题干:WhenThomasKeller,oneofAmerica'sforemostchefs,announcedthatonSept.1hewouldabolishthepracticeoftippingatPerSe,hisluxuryrestaurantinNewYorkCity,andreplaceitwithEuropean-styleservicecharge,Iknewthreegroupswouldbeopposed:customers,serversandrestaurantowners.Thesethreegroupsareallcommittedtotipping-astheyquicklymadeclearonWebsites.Toopposetipping,itseems,istobeanticapitalist,andmaybeevenalittleFrench.ButMr.Kellerisrighttomoveawayfromtipping-andit'sworthexploringwhyjustabouteveryoneelseintherestaurantworldiswrongtostickwiththepractice.Customersbelieveintippingbecausetheythinkitmakeseconomicsense.“Waitersknowthattheywon’tgetpaidiftheydon’tdoagoodjob”ishowmostadvocatesofthesystemwouldputit.Tobesure,thisisatempting,apparentlyrationalstatementabouteconomictheory,butitappearstohavelittleapplicabilitytotherealworldofrestaurants.MichaelLynn,anassociateprofessorofconsumerbehaviorandmarketingatCornell’sSchoolofHotelAdministration,hasconducteddozensofstudentsoftippingandhasconcludedthatconsumers’assessmentsofthequalityofservicecorrelateweaklytotheamounttheytip.Rather,customersarelikelytotipmoreinresponsetoserverstouchingthemlightlyandleaningforwardnexttothetabletomakeconversationthantohowoftentheirwaterglassisrefilled-inotherwords,customerstipmorewhentheyliketheserver,notwhentheserviceisgood.Mr.Lynn'sstudiesalsoindicatethatmalecustomersincreasetheirtipsforfemaleserverswhilefemalecustomersincreasetheirtipsformaleservers.What’smore,consumersseemtoforgetthatthetipincreasesasthebillincreases.Thus,thetippingsystemisanopeninvitationtowhatrestaurantprofessionalscall“upwelling”:everybottleofimportedwater,everyespressoandeverycocktailisextramoneyintheserver'spocket.Aggressiveupwellingfortipsisoftenrewardedwhilelow-key,qualityserviceoftengoesunrecognized.Inaddition,thepracticeoftippooling,whichisthenorminfine-diningrestaurantsandisbecomingmorecommonineverykindofrestaurantabovethelevelofagreasyspoon,hasruinedwhatevereffectvotingwithyourtipmighthavehadonanindividualwaiter.Inanunreasonableoutcome,youarepunishingthegoodwaitersintherestaurantbynottippingthebadone.Indeed,thereappeartobelittleconnectionbetweentippingandgoodservice.
    题目:This passage is mainly about_____.
  • A 、reasons to abolish the practice of tipping
  • B 、economic sense of tipping
  • C 、consumers’ attitudes towards tipping
  • D 、tipping for good service

扫码下载亿题库

精准题库快速提分

参考答案

【正确答案:A】

主旨题。文章第一段提到美国著名厨师Thomas Keller宣布废除小费制度的做法,第二段作者明确表明立场,即支持废除小费制度,并且通过it's worth exploring… the practice来引出后文的对于废除小费制度的原因分析, 因此A选项为正确答案。

您可能感兴趣的试题
热门试题换一换

亿题库—让考试变得更简单

已有600万用户下载