MBA考试
报考指南考试报名准考证打印成绩查询考试题库

重置密码成功

请谨慎保管和记忆你的密码,以免泄露和丢失

注册成功

请谨慎保管和记忆你的密码,以免泄露和丢失

首页MBA考试题库正文
  • 阅读理解A
    题干:InAmericaalone,tippingisnowa$16billion-a-yearindustry.Arecentpollshowedthat40%ofAmericansloathe(厌恶)thepractice.Consumersactingrationallyoughtnottopaymorethantheyhavetoforagivenservice.Tipsshouldnotexist.Sowhydothey?Theconventionalwisdomisthattipsbothrewardtheeffortsofgoodserviceandreduceuncomfortablefeelingsofinequality.Thebettertheservice,thebiggerthetip.ButaccordingtonewresearchfromCornellUniversity,tippingnolongerservesanyusefulfunction.Thepaperanalysesdatafrom2,547groupsdiningat20differentrestaurants.Thecorrelationbetweenlargertipsandbetterservicewasveryweak:onlyatinypartofthevariabilityinthesizeofthetiphadanythingtodowiththequalityofservice.Customerswhoratedamealas"excellent"stilltippedanywherebetween8%and37%ofthemealprice.Tippingisbetterexplainedbyculturethanbyeconomics.InAmerica,thecustomhasbecomeinstitutionalized:itisregardedaspartoftheacceptedcostofaservice.InaNewYorkrestaurant,failingtotipatleast15%couldwellmeanabusefromthewaiter.Hairdresserscanexpecttoget15-20%,themanwhodeliversyourgroceries$2.InEurope,tippingislesscommon;inmanyrestaurants,discretionary(自由决定的)tippingisbeingreplacedbyastandardservicecharge.InmanyAsiancountries,tippinghasneverreallycaughtonatall.Howtoaccountforthesenationaldifferences?AccordingtoMichaelLynn,theCornellpaper'sco-author,countriesinwhichpeoplearemoreextrovert,sociableorneurotictendtotipmore.Tippingrelievesanxietyaboutbeingservedbystrangers.And,saysMr.Lynn,"inAmerica,wherepeopleareoutgoingandexpressive,tippingisaboutsocialapproval.Ifyoutipbadly,peoplethinklessofyou.Tippingwellisachancetoshowoff."Icelanders,bycontrast,donotusuallytip--ameasureoftheirintroversion,nodoubt.Whilesuchexplanationsmaybecrude,thehardtruthseemstobethattippingdoesnotwork.Itdoesnotbenefitthecustomer.Nor,inthecaseofrestaurants,doesitactuallyencouragethewaiter,orhelptherestaurantmanagertomonitorandassesshisstaff.Servicepeopleshould"justbepaidadecentwage",whichmayactuallymakeeconomicsense.
    题目: According to the last paragraph, which of the following is NOT true?()
  • A 、Nobody benefits from tipping in the case of restaurant
  • B 、Waiters are not motivated from tipping
  • C 、Tipping does not benefit management of the restaurant
  • D 、Tips should go into the decent wages of service people

扫码下载亿题库

精准题库快速提分

参考答案

【正确答案:A】

题干要求找出不正确的选项。B、C项为事实。D项为作者观点,从文章最后一句推知。A项推论过急,实际上,我们可看出“service people”从小费中得到了好处。

您可能感兴趣的试题
热门试题换一换

亿题库—让考试变得更简单

已有600万用户下载