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  • 阅读理解A
    题干:Asanyonewhohastriedtoloseweightknows,realisticgoal-settinggenerallyproducesthebestresults.That'spartiallybecauseitappearspeoplewhosetrealisticgoalsactuallyworkmoreefficiently,andexertmoreeffort,toachievethosegoals.What'sfarlessunderstoodbyscientists,however,arethepotentiallyharmfuleffectsofgoal-setting.Newspapersrelaydailyaccountsofgoal-settingprevalentinindustriesandbusinessesupanddownbothWallStreetandMainStreet,yettherehasbeensurprisinglylittleresearchonhowthelong-trumpetedpracticeofsettinggoalsmayhavecontributedtothecurrenteconomiccrisis,andunethicalbehavioringeneral.“Goalsarewidelyusedandpromotedashavingreallybeneficialeffects.Andyet,thesamemotivationthatcanpushpeopletoexertmoreeffortinaconstructivewaycouldalsomotivatepeopletobemorelikelytoengageinunethicalbehaviors,”saysMauriceSchweitzer,anassociateprofessoratPenn'sWhartonSchool.“Itturnsoutthere'snoeconomicbenefittojusthavingagoal---youjustgetapsychologicalbenefit”Schweitzersays.“Butinmanycases,goalshaveeconomicrewardsthatmakethemmorepowerful.”AprimeexampleSchweitzerandhiscolleaguesciteisthe2004collapseofenergy-tradinggiantEnron,wheremanagersusedfinancialincentivestomotivatesalesmentomeetspecificrevenuegoals.Theproblem,Schweitzersays,istheactualtradeswerenotprofitable.Otherstudieshaveshownthatsaddlingemployeeswithunrealisticgoalscancompelthemtolie,cheatorsteal.Suchwasthecaseintheearly1990swhenSearsimposedasalesquotaonitsautorepairstaff.Itpromptedemployeestooverchargeforworkandtocompleteunnecessaryrepairsonacompanywidebasis.Schweitzerconcedeshisresearchrunscountertoaverylargebodyofliteraturethatcommendsthemanybenefitsofgoal-setting.Advocatesofthepracticehavetakenissuewithhisteam'suseofsuchevidenceasnewsaccountstosupporthisconclusionthatgoal-settingiswidelyover-prescribed。Inarebuttal(反驳)paper,Dr.EdwinLockewrites:“Goal-settingisnotgoingaway.Organizationscannotthrivewithoutbeingfocusedontheirdesiredendresultsanymorethananindividualcanthrivewithoutgoalstoprovideasenseofpurpose.”ButSchweitzercontendsthe“mountingcausalevidence”linkinggoal-settingandharmfulbehaviorshouldbestudiedtohelpspotlightissuesthatmeritcautionandfurtherinvestigation.“Evenafewnegativeeffectscouldbesolargethattheyoutweighmanypositiveeffects,”hesays.“Goal-settingdoeshelpcoordinateandmotivatepeople.Myideawouldbetocombinethatwithcarefuloversight,astrongorganizationalculture,andmakesurethegoalsthatyouusearegoingtobeconstructiveandnotsignificantlyharmtheorganization,”Schweitzersays.
    题目: How did Sears' goal-setting affect its employees?()
  • A 、They were obliged to work more hours to increase their sales
  • B 、They competed with one another to attract more customers
  • C 、They resorted to unethical practice to meet their sales quota
  • D 、They improved their customer service on a companywide basis

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参考答案

【正确答案:C】

寻找本题的答案依然要秉承上面提到的基本思路,即一旦作者观点明确了,所有的例子和数据都是为了说明观点服务的。本题提到了另一个例子“Sears”,发现信息提示词所在句子“Such was the case in the early 1990s when Sears imposed a sales quota on its auto repair staff. ”以及后一句“ It prompted employees to overcharge for work and to complete unnecessary repairs on a companywide basis.” 其中明确指出在经济目标驱使下,该公司为了完成目标滥收费,也就是不顾行业道德,即对应选项C. They resorted to unethical practice to meet their sales quota.

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