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How to manage the claims among stakeholders?

帮考网校2020-10-10 18:52:22
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Managing claims among stakeholders involves identifying, prioritizing, and resolving conflicting claims. Here are some steps to manage claims among stakeholders:

1. Identify all the stakeholders: Identify all the stakeholders involved in the project, including internal and external stakeholders.

2. Identify their claims: Identify the claims made by each stakeholder. Claims can be explicit or implicit, and they may be conflicting.

3. Prioritize the claims: Prioritize the claims based on their importance, urgency, and impact on the project.

4. Analyze the claims: Analyze the claims to determine their validity and feasibility.

5. Negotiate and compromise: Negotiate with stakeholders to find a compromise that satisfies their claims while still achieving project objectives.

6. Document the claims and agreements: Document all claims and agreements reached with stakeholders to ensure clarity and accountability.

7. Monitor and review: Monitor the claims and agreements regularly to ensure they are being implemented and review them periodically to ensure they are still valid.

By following these steps, you can effectively manage claims among stakeholders and ensure that the project runs smoothly.
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