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全陪导游小李带旅游团在武夷山观光时，发现一位年长的游客走丢了。在确认游客确实走丢后，他向客人的朋友打听他的下落，但他们也不知道他去了哪里。那小李该怎么办?

1、Xiaoli, a national guide, found that a seniｏｒtourist got lost when he took a tourｇｒｏｕｐfｏｒsightseeing in Mount Wuyi. After confirmation that the tourist did get lost, he inquired the guest’s friends, but they had no idea where he went either. What should Xiao Li do then?

1) 他和领队应该立即寻找客人，而地接导游带其他游客继续观光。2) 他应该向警察局或度假区的其他管理部门寻求帮助。3) 他还应联系酒店，看看游客是否已返回酒店。4) 向旅行社报告此事。5) 处理事故引起的问题。6) 给旅行社写一份事故报告。

1) He ａｎｄ　tour leader should look fｏｒthe guest immediately while the local guide would take other tourists to go on sighting.2) He should report to the police station ｏｒother management sectors of the resort area fｏｒhelp.3) He should also contact the hotel to see if the tourist has returned to the hotel.4) Report the matter to the travel agency.5) Deal with problems arising the accident.6) Write a report about the accident to the travel agency.

在什么情况下游客会迷路?

1) 导游没有把停车场和路线说清楚。2) 游客们沉醉于美景，以至于忘记跟紧团队。3) 旅游者在自己环顾四周或购物时忘记了地址或路线。

2、In what circumstance will the tourists get lost?

1) The tour guide doses not speak the parking lot ａｎｄ　route clear.2) The tourists enjoy the scenery so much that he forgets to leave.3) The tourists forget the address ｏｒroute when looking around on their own ｏｒdoing shopping.

旅游途中如何避免交通事故?

3、How to avoid traffic accidents during tour?

1) 旅游前，导游应提醒司机检查公交车，如发现车有问题，应予以更换。

1) Before the tour, the tour guide should remind the driver to check the bus, ａｎｄ　if anything wrong was found with the bus, it should be replaced.

2) 在安排行程时，导游要考虑开车所需的时间，千万不要催促司机开快车或超速。

2) When planning itinerary, the tour guide should consider the time needed fｏｒdriving ａｎｄ　should never hasten the driver to drive fast ｏｒover speed.

3 ) 如果天气不好，或道路状况不佳，导游应提醒司机注意安全

2) If the weather is bad, ｏｒthe road is in poｏｒcondition, the tour guide should alert the driver to take care.

4) 导游应防止他人驾驶公共汽车，并提醒司机不要饮酒。

4) The tour guide should prevent other people to drive the bus ａｎｄ　remind the driver not to drink

旅游途中如何避免交通事故?

1) 旅游前，导游应提醒司机检查公交车，如发现车有问题，应予以更换。2) 在安排行程时，导游要考虑开车所需的时间，千万不要催促司机开快车或超速。3 ) 如果天气不好，或道路状况不佳，导游应提醒司机注意安全。4) 导游应防止他人驾驶公共汽车，并提醒司机不要饮酒。

4、如果游客在入住后感冒发烧，导游该怎么办?

4、If a tourist had a cold ａｎｄ　fever after check-in, what should the guide do?

1) 导游应关心游客，劝导游客就医，帮助游客联系门诊或陪同游客到医院就诊。

1) The guide should show concern to the tourist ａｎｄ　persuade him/her to see a doctｏｒａｎｄ　help the tourist contact clinic ｏｒaccompany the tourist to hospital.

2) 导游应该建议旅游者住在旅馆里，而不是和旅游团一起出去。导游要安排好游客的伙食。

2) The tour guide should advise the tourist to stay in hotel instead of going out with the group. ａｎｄ　the guide should make arrangement fｏｒthe tourist’s meals.

3) 导游应该让游客明白他/她应该付车费。

3) The tour guide should make it clear to the tourist that he/she should pay fｏｒthe fare.

4) 导游应严禁给旅游者药物。

4) The guide is forbidden to give medicine to tourists.

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