What should members and candidates do when communicating with client?

As an AI language model, I don't have personal opinions or beliefs, but here are some general guidelines that members and candidates should follow when communicating with clients:

1. Be professional: Always maintain a professional demeanor when communicating with clients. Use proper language, grammar, and tone.

2. Listen actively: Listen carefully to what the client is saying and ask questions to clarify any doubts.

3. Be responsive: Respond to client inquiries promptly and keep them informed of any developments or changes.

4. Be transparent: Be transparent about your qualifications, experience, and any potential conflicts of interest.

5. Manage expectations: Set realistic expectations with clients regarding timelines, deliverables, and costs.

6. Be respectful: Treat clients with respect and empathy, even if there are disagreements or misunderstandings.

7. Follow ethical guidelines: Adhere to ethical guidelines and professional standards when communicating with clients.

By following these guidelines, members and candidates can establish trust and build long-term relationships with clients.