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2.1 (a) Shaun likes to understａｎｄ basicprinciples ａｎｄ take a hands-off approach based on logical argument. He wants toparticipate in a structured training programme which is run by teachers. Louiseneeds to work at her own pace ａｎｄ tends to be fairly slow ａｎｄ cautious in herlearning. She likes to observe things, take time to think about them ａｎｄ thenproduces a carefully thought out conclusion.Susan only likes to study if shecan see a link to a real practical problem. She likes to learn new techniquesthrough on-the-job training, but tends to discard good ideas which require somedevelopment to work properly. Tony is flexible ａｎｄ optimistic, but does nothave any patience with theories. He wants to receive hands-on training andenjoys practical problems. Honey ａｎｄ Mumford classified the four followinglearning styles:

A Theorists

B Reflectors

C Activists

D Pragmatists

Fｏｒeach of the following individuals,ｓｅｌｅｃｔthe correct learning style from the list above:

(i) Shaun

(ii) Louise

(iii) Susan

(iv) Tony

(b) Which two of the following areoff-the-job training methods?

A Job rotation

B Computer-based training

C Temporary promotion

D Demonstration

E College courses

答案：

(a) (i) A

(ii) B

(iii) D

(iv) C

These all relate to the classifications ofHoney ａｎｄ Mumford.

(b) B, E The other options are all on thejob training methods.

2.2 (a) George, Helen, Josh ａｎｄ Leigh areall on development programmes. George is learning skills that are not directlyrequired in his current role, but should allow him to contribute more flexiblyａｎｄ innovatively to the organisation in the future whichever role he is in.Helen is gaining experience of each of the different functions in her companyas well as a variety of position ａｎｄ work settings as preparation fｏｒincreasedresponsibility in the future. Josh is receiving training to ensure hisprofessional standards in his accountancy work are maintained ａｎｄ enhancedthrough education, development ａｎｄ training. Leigh is partway through a seriesof planned secondments within her department ａｎｄ has recently been working intwo projectｇｒｏｕｐfｏｒimplementing new systems. The following are all differentapproaches to development:

A Management development

B Personal development

C Professional development

D Career development

Fｏｒeach of the following individuals,ｓｅｌｅｃｔthe development approach they are on:

(i) George

(ii) Helen

(iii) Josh

(iv) Leigh

(b) Which TWO of the following arenecessary fｏｒa training programme to be effective?

A Training should be expensive

B There should be clear objectives

C Training should be off-the-job

D There should be timely feedback

E Training should be on-the-job

答案：

(a) (i) D Personal development can help tofoster employee job satisfaction, commitment ａｎｄ loyalty.

(ii) A This may include the development ofmanagement/leadership skills ｏｒmanagement education such as an MBA.

(iii) C This is an example of continuingprofessional development (CPD). CPD is based on the belief that a professionalqualification is the basis fｏｒa career lifetime of development.

(iv) B The trend fｏｒdelayeredorganisations reduces opportunities fｏｒpromotion, so opportunities are plannedfｏｒsideways ｏｒlateral transfers.

(b) B, D Fｏｒtraining to be effective thereshould be timely feedback ａｎｄ also clear objectives fｏｒthe training. Trainingdoes not need to be on ｏｒoff the job to be effective, it can be either.Training does not need to be expensive to be useful.

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