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1.Victor Vroom\\'s \\'expectancy theory\\' is an example of which type of motivational theory?

A Content theory

B Process theory

C Hierarchy theory

答案：B

2. In the context of improving organisational communication, which one of the following would be helpful measures in addressing the problem of information overload on managers?

A Using email

B Introducing reporting by exception

C Holding regular staff meetings

D Speed reading training for managers

答案：B

3.Which one of the following is represented by Blake and Mouton\\'s managerial grid?

A The balance in a manager\\'s leadership style between concern for the task and concern for people and relationships

B The success of a manager\\'s performance, for the purposes of appraisal

C A manager\\'s position on the continuum between concern for task and concern for people and relationships

D A matrix organisation structure, combining functional and line authority

答案：A

4. In the context of selection interviewing, which two of the following types of question might you use to pin down a candidate who seems reluctant or unable to give a definite answer?

(i) Open

(ii) Closed

(iii) Leading

(iv) Probing

A (i) and (ii)

B (i) and (iii)

C (i) and (iv)

D (ii) and (iv)

答案：D

5.In the context of motivation, workers may have the attitude that work is not an end in itself, but a means to other ends, through earning financial rewards. What term is given to this attitude?

A Theory Y

B Job enrichment

C Instrumental orientation

答案：C

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