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1. BZ Ness Ltd is an organisation with a strongly traditional outlook. It is structured and managed according to classical principles: specialisation, the scalar chain of command, unity of command and direction. Personnel tend to focus on their own distinct tasks, which are strictly defined and directed. Communication is vertical, rather than lateral. Discipline is much prized and enshrined in the rule book of the company.

From the scenario, what sort of culture does BZ Ness Ltd have, using Harrison\'s classifications?

A Role culture

B Task culture

C Existential culture

D Power culture

答案：A

2. Which of the following statements is true?

A Strong values improve corporate performance

B Strong values can replace rules and controls in an organisation

C Strong values minimise conflict within an organisation

D Strong values are dangerous if they filter out \'uncomfortable\' environmental information

答案：D

3. Culture is the collective programming of the mind which distinguishes the members of one______from another. Which word or phrase most accurately completes the definition?

A Nation

B Category of people

C Social class

答案：B

4. Which of the following is not one of the terms used by Hofstede to describe a key dimension of culture?

A Power-distance

B Acquisitive/giving

C Individualism/collectivism

D Uncertainty avoidance

答案：B

5. Which is the \'deepest\' set of underlying factors which determine culture, and the hardest to manage?

A Values

B Rituals

C Assumptions

答案：C

6. Who defined organisational culture as \'the set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its environment\'?

A Maslow

B Schein

C Porter

D Mintzberg

答案：B

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