商务英语考试虽然难度不大，但是知识点非常多，考生一定要提早学习备考。为了帮助大家高效备考，今天帮考网就分享一下2020年BEC考试的真题内容，一起来看看吧。

CBA Bank was the largest financial institution to sign theemployers\\\' \\\'People Come First\\\' code of practice in the early1990s. In doing so, it committed itself to the highest (0) inhuman resources practices such as the communication ofcompany(19)....... to employees, the setting of individualtraining and personal (20).......plans, and the holding of regularperformance (21)....... for all staff.

Like other organisations, CBA is replacing the traditional hierarchy with a flatter organisationalstructure which gives employees more broadly defined (22) .......within the company. The changeis offering employees greater opportunities for work in cross-disciplinary project teams. As a result,interpersonal (23) ....... are extremely important.

The policy seems to be working. There is a great deal of goodwill among employees, who(24).......the fact that customer satisfaction is the organisation\\\'s chief aim. CBA claims to pursuethis aim for its own (25)....... , rather than as a means of earning profits for shareholders.

An ability to relate to all kinds of people is the most important attribute CBA looks for in(26).......recruits. Graduates are (27)....... for a two-year period and exposed to all (28)....... ofretail financial services. By the end of this training period, they will have taken their Institute ofBanking examination and, if they have (29)....... their performance targets, they will have (30).......a job at the bank.

\\\'On the whole, we are not looking for people straight out of college,\\\' says human resourcesmanager Maiy Kemp. \\\'We would prefer that they had (31).......some experience of life and hadtaken a year out between school and college to travel or do some kind of work.\\\'

The company has recently introduced a new policy on pay, and it is now (32).......toperformance through bonus schemes, with the objective being to (33) ....... employees for theirachievements and effort.

19. A designs B purposes C ends D objectives

20. A continuation B extension C development D advancement

21. A reviews B trials C revisions D judgements

22. A capacities B parts C roles D elements

23. A abilities B talents C assets D skills

24. A recommend B honour C respect D obey

25. A sake B reason C behalf D cause

26. A expected B intended C potential D eventual

27. A taken on B written in C put on D drawn in

28. A fields B areas C regions D parts

29. A arrived B done C passed D met

30. A secured B reached C confirmed D fixed

31. A gained B won C earned D realised

32. A attached B linked C combined D joined

33. A return B reward C recompense D refund

参考答案及解析:

第19、20、21题，这几空都是举例说明前面提到的human resources practices。19空是说的将公司的发展目标传达给员工。公司目标，用objective。purpose是指具体做某件事情的意图。

第20题，个人培训和发展计划的制定。个人发展计划，personal development plans，选C。

第21题，定期的表现回顾。用review。hold在这个句子里是举行的意思。the holding of regular performance review，定期举行员工的表现回顾。

第22题，说扁平化的组织结构可以给员工更加定义广泛的角色。broadly defined roles,选C。

第23题，人际交往技巧是很重要的。interpersonal skills,是地道的说法。

第24题，这一句的意思很好理解，是说员工们越来越看重或者说是承认一个事实：顾客的满意是组织的主要目标。recommend是推荐、建议，后面不接 the fact(事实)，honour是敬重，obey是遵守，这里应该选择respect。

第25题，CBA银行追求这个目的是为着自己的利益，而不是为股东挣利润的工具。for the sake of something 或 for something\\\'s sake：为了…的利益。固定用法，选A。

第26题，寻找潜在的新成员。地道的词是potential，比如potential recruits, potential staff, potential candidates.

第27题，考察的是短语take on的一个用法，意思是雇佣。

第28题，把毕业生分配在各个连锁金融服务领域。用area。

第29题，完成目标，短语为met the targets。

第30题，完成了目标就可以得到工作。secure：to get possession of。

第31题，招的人已经具有了一定的生活经验。

第32题，薪酬现在和业绩挂钩。link to表示联系。

第33题，reward sb.奖励某人。reward employees for their achievements and effort，因为功劳而奖励员工。

以上就是2020年商务英语考试的真题分享，希望对各位考生有所帮助。如果想要了解更多考试资讯，欢迎持续关注帮考网，我们会继续带来最新BEC考试消息!